Dear Delegate, Please complete and return the attached evaluation form. NB:The questionnaire is anonymous and the results are strictly for use by SANPAD administration. Your input is vital in assisting us to evaluate and improve our programme. Sincerely, Dr Anshu Padayachee Name of workshop Name of Venue the workshop was held SERVICE EVALUATION QUESTIONNAIRE 1. Timely delivery of information about the workshop 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 2. Timely delivery of reading material 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 3. Timely delivery of travel plans and workshop venue information 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 4. Efficiency of response to your requests 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 5. Sensitivity to your requests 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 6. Travel arrangements 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 7. The services from the event co-coordinator 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 8. The location of the workshop 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 9. The service from the hotel. 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 10. The rooms at the hotel. 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 11. The meals at the hotel. 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 12. The ground travel arrangements 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) General Comments and suggestions FACILITATOR EVALUATION 1. How satisfied were you that the objectives of the workshop were in line with what you hoped to obtain from the workshop? 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied)   Explanation for your response: 2. Are you satisfied that the above-mentioned objectives were obtained? 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Explanation for your response: 3. To what extent were you satisfied that the teaching methods used were appropriate? 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Explanation for your response: 4. Are you satisfied that the workshop content was interesting, worth knowing, appropriate and intellectually stimulating? Interesting 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Worth Knowing 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Appropriate 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Intellectually Stimulating 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 5. To what extent are you satisfied that this workshop contributes to your expectations of the SANPAD Programme? 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Explanation for your response: 6. How satisfied were you with the content of the reading material? 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Explanation for your response: 7. How satisfied were you with the standard of the workshop content? 1 (Too High) 2 (Exactly Right) 3 (Too Low) Explanation for your response: 8. How satisfied were you with the facilitator with regard to the following: Enthusiasm for the subject SA 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) NL 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Subject knowledge SA 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) NL 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Appropriateness and holding interest to workshop objectives SA 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) NL 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Communication and Presentation Skills SA 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) NL 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) Preparation for Presentation SA 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) NL 1 (Very Dissatisfied) 2 (Moderately Dissatisfied) 3 (Neither Satisfied Nor Dissatisfied) 4 (Satisfied) 5 (Very Satisfied) 9. What did you learn from this workshop? 10. What aspects of the workshop would you liked to have seen covered in the workshop were not?